AI Agents & Assistants · Mivan Global Ltd

DEPLOY AI ASSISTANTSINSIDE YOUR BUSINESS.

Mivan Global Ltd helps businesses deploy AI agents and digital assistants that can answer enquiries, qualify leads, support customers, summarise information, prepare reports, trigger CRM workflows, and reduce repetitive admin work.

AI is most powerful when it is connected to your real business systems. We do not just create basic chatbots. We design practical AI assistants that work with your CRM, website, WhatsApp, documents, stock data, and internal workflows.

Deploy an AI AssistantDiscuss AI Automation

AI Use Cases

AI ASSISTANTS WE BUILD.

🎯LEADS

AI Lead Qualification Assistant

An AI agent that speaks to new leads, asks qualification questions, understands what the customer needs, collects key details, and sends qualified leads into your CRM pipeline.

Website leadsWhatsApp enquiriesMeta ad leadsService enquiriesConsultation requestsB2B trade enquiries
💬SUPPORT

AI Customer Support Assistant

An AI assistant that answers common customer questions, guides users to the right service, collects order details, explains information, and escalates complex issues to your team.

FAQsOrder enquiriesDelivery questionsReturn guidanceProduct informationTeam escalation
🧠PERSONAL

AI Personal Assistant for Owners

A digital personal assistant that helps business owners manage tasks, summarise updates, prepare reports, organise follow-ups, draft replies, and highlight important business activity.

Daily business summariesSales updatesTask remindersEmail draftingMeeting notesPerformance summaries
🛒E-COMMERCE

AI E-commerce Operations Assistant

An AI assistant that supports marketplace operations by helping with product descriptions, customer replies, return responses, review management, listing checks, and operational summaries.

TikTok Shop replieseBay customer supportProduct listing draftsReturn response draftsReview request workflowsPerformance summaries
📦WHOLESALE

AI Wholesale Assistant

An AI assistant for wholesalers that helps customers find products, check stock availability, explain trade pricing, collect order requests, and summarise account activity.

Product searchStock enquiry handlingTrade customer supportOrder request collectionShort-date stock promotionAccount summaries
📚KNOWLEDGE

AI Document & Knowledge Assistant

A secure AI assistant trained on approved company documents, FAQs, policies, product information, and internal knowledge so staff and customers get faster answers.

Internal knowledge baseStaff training supportPolicy searchProduct data questionsService process guidanceCustomer help centre

AI Capabilities

WHAT AI CAN DO FOR YOUR BUSINESS.

AI website chat assistantsAI WhatsApp assistantsAI CRM assistantsAI lead qualificationAI customer supportAI personal assistant for business ownersAI reporting summariesAI product description generationAI email and message draftingAI workflow triggersAI document searchAI knowledge base assistantHuman handover workflowsCRM pipeline updatesAppointment booking supportInternal team notifications

Responsible AI

AI SUPPORTS YOUR TEAM — IT DOES NOT REPLACE IT.

AI assistants should support your team, reduce repetitive work, and escalate important conversations to humans where needed. We design all AI workflows with approval rules, access controls, and clear human handover for sensitive or complex tasks.

✅

Human Handover

Every AI workflow has a clear escalation path to your team for complex or sensitive conversations.

🔐

Access Controls

AI agents only access the data and systems they are specifically authorised to use.

📋

Approval Rules

High-value or sensitive actions require human approval before being executed.

Ready for AI?

DEPLOY AN AI ASSISTANT THAT WORKS WITH YOUR SYSTEMS.

Let's design a practical AI agent connected to your CRM, website, WhatsApp, and internal workflows.

Deploy an AI AssistantDiscuss AI Automation